Scheduled Maintenance (2012-03-09)
All customers who use our email or website platform need to be aware that we will be performing some scheduled maintenance at approx 14:00 on Friday 09th March. This maintenance is for standard updates and hardware checks and should be completed within 30 minutes. No emails or other data will be lost in this down-time and any emails received during the 30 minutes will be re-delivered when the equipment is back online.
If you experience any issues after this upgrade, please contact Alex in the normal ways.
Top 10 Pieces of Free Software You Might Want
The idea that they've just purchased a lovely, shiny and new notebook or desktop with some hard earned cash and all you can do with it is look at a pretty screen and browse the web is quite a depressing one. Where is all the great software that allows me to do ‘things’ with this amazing piece of equipment? Well have no fear, because this issue presents a list of the ten pieces of software you may want:
1. OpenOffice – This is a great Office productivity package to rival the need to purchase a Microsoft Office license and is perfect if you need to only do light word processing and some basic number crunching on a spreadsheet.
2. Google Chrome – Chromium is my current favourite when it comes to browsing the web as it is so much faster and safer than Internet Explorer and is fully customisable. There are other options such as Mozilla Firefox or Opera Browser.
Last Updated (Tuesday, 01 March 2011 12:24)
Computer Scams Prompt Warning
FRAUDSTERS posing as computer consultants are randomly targeting residents across Redditch telling them they can fix non-existent problems identified on their computer before stealing credit card details and other private information.
IT consultant Alex Haines, technical director with Winyates based firm Freedom IT Solutions, is now warning people to be on their guard as reports of the scam continue to grow.
The sophisticated fraud involves the tricksters cold calling people claiming they have been monitoring their machine and have spotted viruses or errors on it they can fix. They then ask the person to download remote support software - a programme which allows someone to access a computer over the internet without having to actually be in the same room as it.
It is a legitimate tool widely used by the IT industry but in this case the criminals start looking for information stored on the computer they can use such as bank account details or other personal information.
They also install supposed protective security software which actually falsely claims
Last Updated (Monday, 24 January 2011 17:53)
4 Things You Didn't Know About Your Broadband
The Internet is accessed daily by more than 60% of the UK Adult Population, that’s over 30.1 Million people and most of those get access through some form of broadband; whether that be ADSL (Asymmetric Digital Subscriber Line), Cable, Satellite or through the Mobile Phone Network (3G). This issue focuses on 4 things that you (probably) didn’t know about your ADSL Internet Connection:
1. Broadband Speeds - The speed of your connection will vary wildly depending on many factors from the speed of the broadband you saw advertised e.g. “Upto 24Mbps” or “Upto 8Mbps”. Unless you live within a short distance of your telephone exchange, you won’t get these speeds and even then, factors such as poor internal wiring and bad filters will decrease your speeds. Always get a speed estimate from your broadband supplier who should be happy to do so under the Ofcom Voluntary Code of Practice. If you suspect you may have speed issues with internal wiring, use your master test socket as a way of removing them in order to diagnose the location of the problem (external or internal).
Last Updated (Tuesday, 04 January 2011 17:52)